Our refund policy has been prepared to define the circumstances under which Digital Media Fox will provide a refund, the procedure of claiming a refund and the obligation of Digital Media Fox in such circumstances resulting in such claim. By registering for any of our services you declare that you accept and agree with all the terms and conditions defined in the refund policy.
All the information that we collect is employed for the bettering of our website's content, to notify the clients about our website latest updates or to look into the problem with their request. If you do not want to receive any email from us in the future then kindly inform us by writing to us either through e-mail or letter.
At Digital Media Fox each and every project is important to us and we ensure that we handle each project with utmost care and professionalism. Our main aim is to provide the results according to the terms and conditions of the proposal. However, despite every effort if the client is not satisfied with the results and chooses to go for the dispute resolution procedure then we consider refund requests as per the following program in which our services and refund policy related to each service is very clearly stated:
At Digital Media Fox we sign agreement for every web development project. However, if there is no agreement and no clear discussion of delivery policy, then the following refund policy will be applicable.
In case of digital marketing and SEO, if the client has made the payment and provided login credentials for different marketing portals, yet we have not provided any web analysis report within seven days of credentials submission, the client would be eligible for a full refund.
In case of digital marketing and SEO projects, even after initial payment, if the client fails to provide account credentials within seven days, this will be a case of project delay from the client's end and out of our control. In such cases, we would be unable to issue a refund.
Digital Media Fox's liability is bound by the value of the chunk of the project as per our proposal which remains incomplete at a given point of time. Digital Media Fox is not obligated for losses due to the services provided/ not provided or the delay in the same at any point of time.
These refunds will be processed and mailed within 30 business days of the date of cancellation and will be brought about using the method of payment agreed upon at the start of the project i.e. refund either by online or by credit card.
Digital Media Fox may at any time, without prior notice under its sole discretion, amend this policy from time to time. You are therefore advised to review this refund policy periodically. Your continued use of Digital Media Fox services after any such amendments automatically implies your acceptance of the same thereof.
If you have any query or suggestion regarding our refund policies kindly e–mail us at email@example.com